Know the booking steps before you pay
Understand the difference between reference ferry information, a booking inquiry and an issued ticket.
A booking request is not a confirmed ticket
Schedules and fare tables on this website are presented for reference. Submitting an online request allows the ticket office to check the selected ferry operator, available seats, route, actual departure terminal, ticket category and total amount. The office must confirm the details and payment instructions before issuing a ticket.
Our role and the operator’s role
Ticket agency
vetaucondao.vn is an information and ticket-distribution website operated by Tý Hon Media Co., Ltd. (TRA.0116). The office helps travelers request and confirm tickets.
Ferry operator
Each ferry company determines its own sailings, boarding rules, luggage conditions, ticket classes, policies and responses to adverse weather. The agency does not operate every listed ferry.
Payment, changes and cancellations
Before payment, verify the beneficiary, booking reference, total amount, applicable charges and ticket conditions. Change or cancellation fees depend on the specific operator, fare class and time of the request. Do not apply refund percentages from historic announcements to a new ticket.
See the English payment guide and ticket change and cancellation information, then confirm which terms apply to your ticket before proceeding.
Third-party links and published information
The existing Vietnamese terms describe linked providers, use of website content, intellectual-property restrictions and limitations of responsibility, subject to applicable law. This summary does not create additional waivers or remove any rights that cannot lawfully be excluded.
Website descriptions and editorial articles, including posts from 2019–2020, may refer to old routes or promotions. Always confirm the information relevant to your actual departure date.
Questions about your booking or these terms?
Contact the ticket office at +84 889 271 234 or booking@vetaucondao.vn.
For the terms originally published in Vietnamese, read Điều khoản và điều kiện sử dụng. For passenger data, read our English privacy summary.